Policies
Terms of service
Last updated: January 1, 2026
Overview
This website is operated by Creative Adventures ("we", "us", "our"), Western Avenue Studios, 122 Western Avenue, Mailbox #128, Studio 325, ARTBEAT / Creative Adventures, Lowell, MA 01851. By visiting the site or buying from us you agree to these terms. If you do not agree, please do not use the site.
1. Using the site
You may use the site for lawful purposes only. You agree not to copy, resell or misuse our content, photos or designs, or to interfere with the site's operation. We may update these terms at any time by posting the new version here.
2. Products and ages
Our kits are made for adults and teens 14 and up. Children should be supervised by an adult. Colors on screen may differ slightly from your sand. We may limit quantities and may discontinue a product at any time.
3. Prices and payment
Prices are in US dollars. We may correct pricing errors and cancel an order affected by one. Payment is processed securely by our payment provider; we do not see or store your full card number. Taxes are added where required.
4. Orders
We may refuse or cancel an order, for example if an item is out of stock, an address cannot be verified or fraud is suspected. If we cancel after you have paid, we will refund you in full.
5. Shipping
See our Shipping policy. Risk of loss passes to you when the carrier delivers the package. We currently ship within the United States only.
6. Returns and refunds
See our Refund and Returns policy.
7. Accounts
If you create an account, you are responsible for keeping your login private and for activity under it.
8. Intellectual property
The Creative Adventures name, logo, designs, text and photographs belong to us or our licensors. You may not use them without written permission, except to share a photo of your own finished artwork with credit.
9. Your content
If you send us photos or reviews, you give us permission to display them on our site and social channels with your first name or initials. You can ask us to remove them at any time.
10. Disclaimer and liability
The site and products are provided "as is" to the extent permitted by law. We are not liable for indirect or incidental damages. Our total liability for any claim is limited to the amount you paid for the product involved. Nothing here limits rights you have under law that cannot be waived.
11. Governing law
These terms are governed by the laws of the Commonwealth of Massachusetts.
12. Contact
Questions about these terms: customercare@getcreativeadventures.com, 1-866-488-CRE8 (2738).